What is a Bug and How to Prioritize Bugs?

 

What is a Bug?

What is a bug? A bug in computer technology is a programming mistake in a computer program. (We consider the microcode built into a microprocessor to be part of the program.) Debugging is the process of identifying issues before users do. Debugging begins as soon as the code is written and continues over the course of the creation of a software product, such as an operating system or an application, as the code is combined with other programming units.

Problems are frequently found after a product is made available for purchase or during open beta testing. Users must either figure out a means to avoid using the flawed code in this situation or request a patch from the software developers.

One type of issue that a program could have is a bug. Even if a program is bug-free, it may nevertheless be challenging to use or fail to accomplish a key goal. Testing for this kind of problem is more challenging. There are fewer defects per thousands of lines of code in a well-designed program that was created through a well-monitored process. Usability testing should therefore be a part of all testing.

How to Prioritize Bugs?

You might be surprised to learn that we don’t put excellent software into production. Our mobile app occasionally freezes, certain data types don’t transfer, and the navigation flows can be complicated.

Before they are released, we detect and repair a lot of faults, including the majority of regressions, but there is still a sizable backlog of issues that need to be resolved.

As the test lead for our main product, I breathe these defects and live in the backlog. We typically address 20 problems in a release that is unrelated to new work. I had to learn how to prioritize problems and pick the “correct” ones for releases out of a backlog of roughly 200 bugs.

Here are listed 5 tips for prioritizing Bugs

1. Have Rules

I oversee a weekly bug triage meeting for my product with the product owner and developer lead. Starting with the ones that have the highest priority, we examine the reported bugs. We assess the bugs, talk about the user experience, and alter the severity, likelihood, and priority as necessary.

We have rules for severity and likelihood, which provide us a starting point for a priority through a matrix we built, rather than relying solely on gut instinct. The priority may alter depending on business requirements, but it’s still helpful to know when the matrix’s assessment differs from that of the tester who discovered the fault.

We all have our favorite bugs, and we all consider any negative experiences to be of the utmost importance. Having guidelines to refer to puts everything into perspective.

2. Make it a Group Effort

It can be draining to attend the bug triage meeting. The triage did not begin with the project’s inception, and I still have problems from 2018 that have not been dealt with. Despite how well I know these bugs, I don’t triage them by myself. It must be a group effort because it is a group effort.

Each of us has unique experiences and viewpoints. Together, we can more thoughtfully consider the defects and add clarity to previously hazy issues. Honestly, it feels better to close bugs as “won’t fix” after we reach an agreement.

Feedback is another location where I’m not alone. Our user assistance staff members are seated just across from me as we test our program. By making direct eye contact with me and the way they hold their phone, I can tell when someone enters the room if they have a bug to show me. Thankfully, the majority of people merely want to be helpful because they are proud of how creative they are at spotting bugs.

3. Determine the Urgency

Hotfixes are frequently used to address issues that need to be fixed straight quickly. A problem may become critical due to crises like a sharp increase in customer support requests or a rapid drop in an app store rating. That is urgent when a business is at stake. Less urgent but more significant is when something comes from our board of directors.

Bugs that can wait until a planned release are considered urgent; but, if they can wait until a release that comes after that, they may not be as important as originally thought.

4. Evaluate the Importance

It is significant if something has to do with the long-term objectives of the business or the product. They frequently appear as features. My team takes into account if a defect affects the “serenity” of a user’s experience as well since the company’s long-term objective is to promote tranquility. As a result, serenity defects are frequently fixed before other bug kinds.

Because it is really about knowing what drives the firm and what the organization wants to be in the future, this advice may fall under the first suggestion, “Have rules.” For each organization, what’s vital will seem different.

If not addressed, the progressive loss of a less-used feature may be significant until it becomes critical. Significant defects must be fixed in order to prevent them from eventually becoming urgent issues.

5. Let Go (a Little)

My “QA-list” label is one that I reserve in Jira. Only I have the authority to add or remove it from a bug. After triage, appraisal, and discussion, these are the problems that I prefer to have fixed over other bugs. Instead of urgent bugs, they are frequently significant bugs.

We use my list while looking for bugs to solve in a release. And when a developer has some spare time, they are aware that they can choose from my list. In order to make the list simple and attainable, I try to limit the number of problems to 20 that are not intended for release. I establish my limits and then relinquish control within them.

Most common errors and how to fix them?

 

Now we are defining about most common errors in web development.

Website errors are simply problems that come from a misconfigured server. These are usually software, but rarely, you might find the issue.  The most common are 401, 403, 404, 500, 502, 503, and 504 errors. The rest of the classes result in another website page, with status code information in the HTTP header

Most Common Website Errors and How to Fix Them:

• Error 404 Page Not Found– The first and most popular server issue you have is a page not being found. If you are working with static HTML pages, this error means that you have not created the page you are trying to view
• Error 401 Forbidden- This error is related to permissions. Every operating system has a way of managing acquire to files. If a user does not have access to these files, the operating system will give an error message when attempting to open the file. It also works with other features such as updating a file, deleting a file, or moving it.
• Error 500 Internal Server Error- This is one of the most difficult errors to solve because it is so common. Anything could be an internal server issue. This usually involves sending a message to the browser saying that the website has encountered an unexpected error. Please try again later.
• Error 400 Bad Request- This error is also common, but there are a few things you can check to make sure you get them resolved. This is often tied to the browser caching system and to the actual website. When you visit a webpage, your browser stores a copy of that webpage on your computer, so that you can access it later without sending another request.
• Error 503 Service Unavailable- One of the major problems that can happen to your website is a DDoS attack or denial of service. This is when someone floods your server with traffic that intercepts legitimate visitors from browsing.

Why are we facing a Bad Gateway error?

What does this mean? A 502 Bad Gateway message indicates that one server received an invalid response from another. In short, you’ve connected to some sort of interim device (such as an edge server) that will receive all the bits needed to load the page. Server error codes indicate problems that are occurring on the backend of your website. They assume that the user has submitted a valid request, but something has prevented the server from responding.

How to Fix a 502 Bad Gateway Error

• Reload the page.
• Look for server connectivity issues.
• Check for any DNS changes.
• Sift through your logs.
• Fix faulty firewall configurations.
• Comb through your website’s code to find bugs.
• Contact your host.